Patients and Visitors

Visitor Guidelines & Cafeteria Menu

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Family and friends are encouraged to visit patients at ACMC to help in the healing process. Visiting hours have been established for each unit to enhance quality of care. Visiting information can be obtained at the reception desk in the main hospital lobby or from the unit nurses. Visitors should observe the following guidelines:

  • Visitors may not smoke on the hospital property, including parking lots and sidewalks.
  • Visitors must dress appropriately and must wear shoes and shirts.
  • No more than 2 visitors are allowed at the bedside at one time.  
  • People with colds, sore throats or any contagious disease should not visit patients.
  • Visits should be kept short. Visitors should be considerate of patients' well being by keeping the environment calm and quiet.
  • Visitors may be asked to leave the room during tests, treatments, or when a nurse or doctor needs to see the patient.

Visiting Hours

  • Medical/surgical units: 11 a.m. - 8 p.m.
  • Pediatrics: 11 a.m. - 8 p.m.
  • Maternity: 10 a.m. - 8 p.m.
    • Parent/siblings: 8 a.m. - 10 p.m.
  • ICU: 9 a.m. – 1 p.m. and 4 p.m. – 8 p.m.
  • Hospice: 24 hours
  • Skilled Nursing Unit: 24 hours
  • Inpatient Behavioral Health:
    • 6:00 pm to 7:00 P.M. daily
    • Weekends: 1-2 P.M. & 6-7 P.M.
    • Visitors must be 17 years or older 

ACMC Cafeteria

The ACMC Cafeteria not only provides meals for patients, but has a range of breakfast, lunch and supper items. There are ready-to-go items such as sandwiches, salads and more. Hot meals range from pizza to burgers to a la carte meats, vegetables and more.

ACMC strives to provide healthy food, which does not include corn syrup. All hot meal dishes are prepared by roasting, broiling or baking - there are no fried items included on the menu.

Cafeteria hours are:

Monday through Friday: 6:30 to 10 a.m.; 11 a.m. to 1:30 p.m.; 4:30 to 6:30 p.m.
Saturday and Sunday: 11:30 a.m. to 1:30 p.m; 4:30 to 6:30 p.m. 


Pastoral Care Department:  440-997-6628

For Bereavement Resources and Support  

visit or call 844.20.GRIEF (844.204.7433)

Ashtabula County Medical Center is committed to whole person care.  We believe your spiritual and emotional well-being contributes to your physical health and that your physical health, in turn, can affect your spiritual, emotional, and psychosocial well-being. 

We encourage you to share important spiritual and cultural beliefs or traditions with us as part of your health care.  During your hospital stay you may need to tap those spiritual and personal resources necessary to maintain your sense of well-being, faith, and hope.  A professionally trained chaplain is available to minister to your spiritual and emotional needs and to the needs of your family during your stay with us.

The Chaplain’s Role

Chaplains respect your dignity and privacy.  We do not impose our beliefs or religious practices. We are caring listeners who have been trained to help with your special needs as a hospital patient and those of your family. We work with the healthcare team so that your spiritual needs, as well as your medical needs, will be addressed.  

How to Request the Chaplain

Anyone can request a visit from the chaplain – you, a family member, your clergy, your doctor or a member of the hospital team. Drop-in visits to patient’s rooms are made as time permits, but the chaplain promptly responds to referrals and requests.   To request spiritual services, you may call directly from your room by dialing Ext. 6628 from 8:00 AM – 4:30 PM, or simply notify your nurse or another caregiver that you would like a chaplain visit.  Evenings, overnight, and weekends, your nurse can contact the chaplain in case of an emergency or if you are in spiritual or emotional distress.  

If you wish a visit from clergy of a particular faith or from your own pastor, priest, or spiritual caregiver of your faith denomination, we will assist you in contacting that person.            

When to Call the Chaplain

  • If you are anxious about your condition or an upcoming procedure
  • If you receive difficult news or face difficult decisions
  • If you have a religious, spiritual or existential question
  • If you want someone to pray with you
  • If you are struggling with the meaning your illness
  • If you are grieving over a loss
  • If you are having trouble sorting your feelings
  • If a sacramental or religious need arises

The Chapel

All Faiths Chapel is located on the first floor of the Ashtabula County Medical Center across from the X-Ray Department.  The chapel is open at all times for prayer, meditation, or quiet solace. Prayer requests may be written in a book located at the back of the chapel.  Prayer requests may also be telephoned to the chaplain’s office at Ext. 6628.    

Religious Literature

Bibles are available upon request. Additional religious materials of several faiths are also available from the Pastoral Care Office.   Pastoral Care Department:  440-997-6628.

Pastoral Care Department:  440-997-6628

For Bereavement Resources and Support: 

visit or call 844.20.GRIEF (844.204.7433)

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Email Us

General questions:


This email address is not monitored by clinical staff. For medical emergencies call 911 or for general medical questions, contact The Ashtabula Clinic at 440.992.4422.

Visiting Hours

Medical/Surgical Units

11 a.m. to 8 p.m.


11 a.m. to 8 p.m.


10 a.m. to 8 p.m.

Maternity: Parent and Siblings

8 a.m. to 10 p.m.


9 a.m. to 1 p.m.
4 to 8 p.m.

Only two visitors at a time.
No children under age 12.


24 hours

Skilled Nursing Unit

24 hours

Inpatient Behavioral Health

6 to 7 p.m. daily

Inpatient Behavioral Health

1 to 2 p.m. & 6 to 7 p.m. weekends